We have new members join the Honda family every day when they purchase a new vehicle at Honda of Murfreesboro. They will be faced with a decision when the first routine maintenance or repair is needed: where can I get the highest quality and most valuable service? We have taken the guesswork and hassle out of this decision by daring to compare the quality and value offered at independent service shops versus certified Honda service. Read on to know precisely how we offer greater quality, convenience, and unprecedented value above and beyond what you will get from an independent shop.
Certified service is like a standard authorized to dealerships by auto manufacturers like Honda. Honda designs some of the most popular vehicles on the road because they are reliable, long-lasting, and fuel-efficient. Honda has a vested interest in knowing that dealerships with in-house service departments are providing service at the highest standards. Certified service signals that every resource pouring into the services are of the highest quality and performance. This means your service will include certified technicians, state-of-the-art facilities, genuine OEM parts, and results according to factory specifications.
Certified services include certified technicians with proven training and aptitude performing service on specific vehicles. Independents often hire non-certified, self-taught mechanics that might love working on cars but they cannot prove their given level of skill because they lack the training and certification as the industry’s gold-standard of quality.
Genuine parts are of the highest quality because they were manufactured according to the highest standards and have been rigorously tested to verify fit and performance. They are also backed by a warranty and protect existing warranties. Aftermarket parts might be cheaper but so is their value because you do not know if they will fit nor perform properly, and they do not have a warranty and can void existing warranties.
Technical services are those performed on sophisticated systems and usually have a technical service bulletin guiding the service to ensure it gets done right. Certified service departments have certified technicians, state-of-the-art equipment, and the service guidelines needed for accuracy. You take a big risk relying on an independent service shop without these resources when you need a technical service on a primary system like the transmission, engine, suspension, or exhaust.
You will find a range of convenience and comfort amenities that add significant value to your service when choosing certified service. Amenities found at Honda of Murfreesboro not offered by independents include complimentary multi-point inspections, rental cars, transportation shuttle, business workstations, quiet room, extended weekday and Saturday service hours, express services, and even fresh-baked cookies.